Terms of service

Who we are

Upwind Report is run by RUCKR App, LLC, 1120 Fieldstone Drive, Canton, GA 30114 ("we"). By using Upwind Report you agree to these terms. If you don't agree, please don't use the site.

What the site is, and what it isn't

Upwind Report puts public data on farm chemicals, drinking water and county health in one place. It shows where numbers are higher or lower. It doesn't say what causes what.

• Nothing on the site is medical advice. Talk to a doctor about your health.
• Pesticide numbers are estimates spread over a county's cropland, not records of which fields were sprayed.
• Reports are a screening tool. They are not a Phase I environmental site assessment, a water test or a property inspection, and they don't replace one.
• The data comes from public sources that can be late, incomplete or wrong. We name every source so you can check it.

Accounts

You need an account for Pro and reports. Keep your sign-in to yourself, and tell us at support@upwindreport.com if you think someone else has used it. You must be 18 or older to buy a plan or a report.

Pro plans

Pro is billed each month or each year, at the price on our pricing page when you sign up. It includes 2 address reports a month. Unused reports don't carry over.

Free trial

New free accounts get 7 days of Pro. We don't ask for a card, and the trial doesn't turn into a paid plan on its own. When it ends, your account goes back to Free.

Renewal and cancelling

• Pro renews automatically at the end of each month or year, at the price you agreed to, until you cancel.
• We email you 15 to 45 days before a yearly plan renews, with the price and how to cancel.
• If the price changes, we tell you by email before your next renewal. You can cancel before it takes effect.
• You can cancel online in one click from your account, or from the link in any receipt. Pro stays on until the end of the time you paid for, and you aren't charged again.

Reports

A report covers one address and is charged once. It is built from the public data we have when you buy it, and you can open it again from your account.

Payment and refunds

Our orders are handled by Paddle.com, our online reseller and merchant of record. Paddle takes the payment, handles sales tax and issues receipts, under its own buyer terms. Refunds follow our refund policy.

Fair use

Please don't:

• Scrape, bulk download or copy the site's data or reports with bots or scripts.
• Resell, republish or share Pro data or reports outside your own use, unless we agree in writing.
• Share your account or get around a paywall or limit.
• Use the site to break the law, including fair housing law.
• Attack, overload or probe the site.

We can suspend or close an account that breaks these rules.

Our data and your copy of it

The underlying data belongs to its public sources, under the licenses we name on the map. The site, its design and its reports belong to RUCKR App, LLC. You may share links and screenshots with credit to Upwind Report.

Limits on our responsibility

We provide the site as it is. We do our best to keep it accurate and running, but we don't promise it is error-free or always available. To the extent the law allows, we aren't responsible for decisions you make based on the site, and our total liability to you is limited to what you paid us in the 12 months before the claim.

Changes and the law

We may update these terms. If a change matters to paying customers, we email them before it takes effect. These terms are governed by the laws of Georgia.

Contact

Questions go to support@upwindreport.com.